Holiday Hours
The Woodridge Product Support Center (PSC) will be operating on Holiday Hours from Monday, 24 December 2018 until Wednesday, 2 January 2019.
Date Support
Monday, 24 December 2018 Limited Support: 7:30 AM - 3:00 PM
Tuesday, 25 December 2018 Closed
Wednesday, 26 December 2018 Limited Support: 7:30 AM - 4:00 PM
Thursday, 27 December 2018 Limited Support: 7:30 AM - 4:00 PM
Friday, 28 December 2018 Limited Support: 7:30 AM - 4:00 PM
Monday, 31 December 2018 Limited Support: 7:30 AM - 2:30 PM
Tuesday, 1 January 2019 Closed
All times are in Central Standard Time (CST).
We will make every effort to address urgent tool and software needs during this time. Non-urgent requests will be addressed as soon as practical. Please plan your tool orders accordingly. The PSC will reopen for normal business on 2 January 2019.
Thank you.

Image shown may not be actual product.

Software, Health Report - Perpetual - Parent Part
Product Number HeRo

With its advanced capabilities, HeRo (Health Report software) collects vehicle information, Diagnostic Troubleshooting Codes (DTCs) and other vital data points from the vehicle communication network. This network is made up of modules like the J1939 Modules, Engine Control Module, Aftertreatment Control Module, Body Control Module, Brake Control Module and the Transmission Control Module.

HeRo collects all this data and compiles it into a vehicle health report, which can be displayed from within the application.In addition, HeRo also posts these health reports to OnCommand Connection* and the Navistar Service Portal**, which add additional information such as open campaigns on the vehicle and fault code action plans.

* OnCommand Connection subscription included with purchase of HeRo.
** Navistar Service Portal sold separately.

Delivery Type:
Combination Not Valid.
To buy, select Delivery Type.

Applicable to:
Engine Software
This product can be found in the following kits:
NED-NAV-HeRo  NED, NavKal Pro, and HeRo Software Bundle (Electronic Delivery)
Navistar Engine Diagnostics, NavKal Pro, and HeRo Software Bundle

*** Buy the Software bundle: NavKal™ Pro and NED So

Product and price information are subject to change without notice.