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NED, NavKal Pro, and HeRo Software Bundle (Electronic Delivery)
Product Number NED-NAV-HeRo
Navistar Engine Diagnostics, NavKal Pro, and HeRo Software Bundle
Discontinuing Physical Card Delivery
Physical software keys have been discontinued. Electronic software keys will continue to be available.

*** Buy the Software bundle: NavKal™ Pro and NED Software and you will get HeRo for FREE ***

  1. Navistar® Engine Diagnostics (NED) - 1 Year (Single License). Navistar® Engine Diagnostics is a diagnostic and programming service tool for Navistar® Engines. A full-featured PC application, Navistar® Engine Diagnostics is designed to meet the wide range of diagnostic challenges of servicing a mixed truck fleet. Coverage includes all J1939 International electronic engine systems. It allows you to monitor the control system, retrieve diagnostic trouble codes (DTC), change parameters, view and graph engine data, and run specialized service bay testing on all engine and after-treatment systems. The application also features period updates, ensuring you the most up-to-date coverage.
  2. NavKal™ Professional Electronic Control Module (ECM) Programming - 1 Year (Single License). NavKal™ is an Engine Control Module (ECM) programming software for Navistar® & MaxxForce™ Engines.
  3. HeRo - Vehicle Health Report - Perpetual License - Key Only. With its advanced capabilities, HeRo (Health Report software) collects vehicle information, Diagnostic Troubleshooting Codes (DTCs) and other vital data points from the vehicle communication network. This network is made up of modules like the J1939 Modules, Engine Control Module, After-treatment Control Module, Body Control Module, Brake Control Module and the Transmission Control Module.
    NOTE: *** The product key is perpetual. ***



Applicable to:
Bus , Medium Duty , Heavy Duty , Severe Series , 2007 MaxxForce 10 , 2007 MaxxForce 11 , 2007 MaxxForce 13 , 2007 MaxxForce 5 , 2007 MaxxForce 7 , 2007 MaxxForce 9 , 2007 MaxxForce DT , 2010 MaxxForce 10 , 2010 MaxxForce 11 , 2010 MaxxForce 13 , 2010 MaxxForce 15 , 2010 MaxxForce 7 , 2010 MaxxForce 9 , 2010 MaxxForce DT , 2013 N10 w/SCR , 2013 N13 w/SCR , 2013 N9 w/SCR , 2015 N13 w/SCR , International A26 , 9000i Series , AC / UC & HT / TC Commercial Bus , AE, BE, CE & Integrated Bus , CityStar / CF Series , CXT, MXT , DuraStar , EStar , HV , HX , LoadStar , LoneStar , LT , MV , PayStar , ProStar , RE Integrated Bus , RH , TerraStar , TranStar , WorkHorse , WorkStar , Electronic Engine Components , Chassis Software , Engine Software

Prior to installation, a product key must be obtained for each computer on which the software is to be installed. Product keys expire after a year and must be purchased annually.

Software Installation

NOTE: It is strongly recommended that all Terminate and Stay Resident (TSR) programs like Quicktime® program, CD player programs, or Pocket PC programs are closed prior to loading or starting the software.

  1. Using your web browser, navigate to the desired service software page.
  2. Choose the desired software to your PC.
    • Diamond Logic Builder
    • HeRo
    • NavKal
    • Navistar Engine Diagnostics
    • MWM
  3. Scroll down the page to the Download button.
  4. Click Download.
  5. Click Next.
  6. Read through the License Agreement. When finished, click I Agree to proceed with installation.
  7. When installation is complete, the final page of the wizard is displayed. Click Finish.
  8. Right click on the Desktop Icon
  9. Open file location
  10. Locate application file and right click
  11. Run as administrator
  12. Enter the product key obtained for this computer and then click OK.
    • If the key was not entered correctly (or there is some other problem), an error message will be displayed. Refer to Installation Error Messages for more information. Resolve the issue indicated before proceeding.
  13. Screen will appear asking if you are a new or existing user.

New Users

  1. The Registration window appears. Fill in the user’s information. Required fields are indicated by an asterisk (*). Once registration is completed successfully, Click OK. An email will be sent to the address provided on the registration form. Follow the instructions provided in this email to complete the registration process. When finished, click OK in the window shown below.

IMPORTANT: You MUST change your password by following the instructions provided in the email before proceeding. The default password cannot be used to log into the application. Please see Change Password


Existing Users

IMPORTANT: Please check to ensure your password has not expired prior to authenticating the software.

  1. The User Authentication window appears. Enter your username and password, then click OK.

Once you are logged in for the first time, the software will start and begin to update itself.

NOTE: The software program will not function until the user has successfully logged in at least once while connected to the network. The user may need to consult with the technical computer support staff if the program cannot connect to the Navistar site.

Any product key in the Navistar Service Software suite can generate five CYY user IDs. Only the administrator of the product key, that is the first installer of the key, can create the additional user ID’s from the program. Video – How to create additional users


Launching Software

To launch your software, do one of the following:

  • Double click the software icon on the Windows desktop.
  • In the Windows Start Menu, select Programs > (Software Name) > (Software Name).

The User Authentication window appears. Enter your username, password and click OK.

This kit contains the following components
1.NED-SC1  Software, Navistar® Engine Diagnostics - 1 Year (Electronic Delivery)
Software, Navistar® Engine Diagnostics - 1 Year (Electronic Delivery)

Navistar® Engine Diagnostics is a diagnostic and prog

2.NavKal-PC1  NavKal - (Professional) - 1 year (Electronic Delivery)
NavKal - (Professional) - 1 year (Electronic Delivery)

NavKal™ is an Electronic Control Module (ECM) progr

3.HERO-SC01  Software, Health Report - Perpetual (Electronic Delivery)
Software, Health Report - Perpetual (Electronic Delivery)

With its advanced capabilities, HeRo (Health Report softw

Product and price information are subject to change without notice.