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The Navistar Product Support Center has temporarily disabled retail catalog sales in Canada. Please contact a local International® dealership to purchase tools or software. International® dealerships can be located using the tool at https://www.internationaltrucks.com/dealer-locator.

We apologize for the inconvenience.


Image shown may not be actual product.

NED, NavKal Pro, and HeRo Software Bundle (Electronic Delivery)
Product Number NED-NAV-HeRo
Navistar Engine Diagnostics, NavKal Pro, and HeRo Software Bundle

*** Buy the Software bundle: NavKal™ Pro and NED Software and you will get HeRo for FREE ***

  • Navistar® Engine Diagnostics is a diagnostic and programming service tool for Navistar® Engines. A full-featured PC application, Navistar Engine Diagnostics is designed to meet the wide range of diagnostic challenges of servicing a mixed truck fleet. Coverage includes all J1939 International electronic engine systems. It allows you to monitor the control system, retrieve diagnostic trouble codes (DTC), change parameters, view and graph engine data, and run specialized service bay testing on all engine and aftertreatment systems. The application also features period updates, ensuring you the most up-to-date coverage.

    *** The product key is good for one year. Product keys are not renewed or extended after the license has expired. A new product key must be purchased annually in order to continue using this product.***

  • NavKal™ is an Electronic Control Module (ECM) programming software for Navistar® & MaxxForce™ Engines. NavKal has two available options – NavKal and NavKal Pro

    *** The product key is good for one year. Product keys are not renewed or extended after the license has expired. A new product key must be purchased annually in order to continue using this product.***

  • With its advanced capabilities, HeRo(Health Report software) collects vehicle information, Diagnostic Troubleshooting Codes (DTCs) and other vital data points from the vehicle communication network. This network is made up of modules like the J1939 Modules, Engine Control Module, Aftertreatment Control Module, Body Control Module, Brake Control Module and the Transmission Control Module.

    HeRo collects all this data and compiles it into a vehicle health report, which can be displayed from within the application.

    In addition, HeRo also posts these health reports to OnCommand Connection* and the Navistar Service Portal**, which add additional information such as open campaigns on the vehicle and fault code action plans.

    NOTE: *** The product key is perpetual. ***

    * OnCommand Connection subscription included with purchase of HeRo.
    ** Navistar Service Portal sold separately.

    OnCommand Connection Website

*** ALL SALES ARE FINAL (NO RETURNS) ***

Pricing


Applicable to:
Bus , Medium Duty , Heavy Duty , Severe Series , 2007 MaxxForce 10 , 2007 MaxxForce 11 , 2007 MaxxForce 13 , 2007 MaxxForce 5 , 2007 MaxxForce 7 , 2007 MaxxForce 9 , 2007 MaxxForce DT , 2010 MaxxForce 10 , 2010 MaxxForce 11 , 2010 MaxxForce 13 , 2010 MaxxForce 15 , 2010 MaxxForce 7 , 2010 MaxxForce 9 , 2010 MaxxForce DT , 2013 N10 w/SCR , 2013 N13 w/SCR , 2013 N9 w/SCR , 2015 N13 w/SCR , 2017 International A26 , 9000i Series , AC / UC & HT / TC Commercial Bus , AE, BE, CE & Integrated Bus , CityStar / CF Series , CXT, MXT , DuraStar , EStar , HV , HX , LoadStar , LoneStar , LT , MV , PayStar , ProStar , RE Integrated Bus , RH , TerraStar , TranStar , WorkHorse , WorkStar , Electronic Engine Components , Chassis Software , Engine Software

Prior to installation, a product key must be obtained for each computer on which the software is to be installed. Product keys expire after a year and must be purchased annually.

Software Installation

NOTE: It is strongly recommended that all Terminate and Stay Resident (TSR) programs like Quicktime® program, CD player programs, or Pocket PC programs are closed prior to loading or starting the software.

  1. Using your web browser, navigate to the desired service software page.
  2. Choose the desired software to your PC.
    • Diamond Logic Builder
    • HeRo
    • NavKal
    • Navistar Engine Diagnostics
    • MWM
  3. Scroll down the page to the Download button.
  4. Click Download.
  5. Click Next.
  6. Read through the License Agreement. When finished, click I Agree to proceed with installation.
  7. When installation is complete, the final page of the wizard is displayed. Click Finish.
  8. Right click on the Desktop Icon
  9. Open file location
  10. Locate application file and right click
  11. Run as administrator
  12. Enter the product key obtained for this computer and then click OK.
    • If the key was not entered correctly (or there is some other problem), an error message will be displayed. Refer to Installation Error Messages for more information. Resolve the issue indicated before proceeding.
  13. Screen will appear asking if you are a new or existing user.

New Users

  1. The Registration window appears. Fill in the user’s information. Required fields are indicated by an asterisk (*). Once registration is completed successfully, Click OK. An email will be sent to the address provided on the registration form. Follow the instructions provided in this email to complete the registration process. When finished, click OK in the window shown below.

IMPORTANT: You MUST change your password by following the instructions provided in the email before proceeding. The default password cannot be used to log into the application. Please see Change Password

 

Existing Users

IMPORTANT: Please check to ensure your password has not expired prior to authenticating the software.

  1. The User Authentication window appears. Enter your username and password, then click OK.

Once you are logged in for the first time, the software will start and begin to update itself.

NOTE: The software program will not function until the user has successfully logged in at least once while connected to the network. The user may need to consult with the technical computer support staff if the program cannot connect to the Navistar site.

Any product key in the Navistar Service Software suite can generate five CYY user IDs. Only the administrator of the product key, that is the first installer of the key, can create the additional user ID’s from the program. Video – How to create additional users

 

Launching Software

To launch your software, do one of the following:

  • Double click the software icon on the Windows desktop.
  • In the Windows Start Menu, select Programs > (Software Name) > (Software Name).

The User Authentication window appears. Enter your username, password and click OK.

Navistar® Engine Diagnostics:
  • Control System Monitoring
    • View
    • Record
    • Save
    • Playing Snapshot Recordings
  • Diagnostic Trouble Codes
    • Retrieve, View, Clear
    • HD-OBD Freeze Frame Data
  • HD-OBD Monitors
    • Monitor Results
    • Diagnostic Readiness
    • Monitor Performance Ratio
    • View, Save Print
  • Service Bay Tests
    • Key On, Engine Off
      • Actuator Tests
      • Sensor Intermittent Faults
      • Cold Start Test
    • Engine Running
      • Air Management Test
      • Cylinder Cutout Test
      • Engine Fan Test (If Equip)
      • High Pressure Pump Test
      • Aftertreatment System Tests
    • Procedures
      • Sensor Calibrating
      • Part Replacement Resets
  • Programmable Parameters
    • Engine Feature settings
      • View Programming
      • Change Programming
      • Service Interval Reset
  • Reports
    • Activity Report and Trip Reset
    • Vehicle Report
    • Event Data Recorder
  • Navistar® Engine Diagnostics
    • Microsoft® Windows® Vista, or Windows 7
    • Windows® 10 64bit
    • 1GHz Intel Core 2 Duo, AMD Athlon X2 or better
    • 2GB (32-bit) or 4GB (64-bit) of RAM
    • 300MB of available hard disk space
    • 1024 x 768 pixel monitor
    • One or more RP1210A compatible communication devices with SAE J1708 and/or SAE J1939 support
    • NOTE: Make sure to close Navistar Engine Diagnostics before installing a new version
  • NavKal™
    • Windows 7
    • 1GHz Intel Core 2 Duo, AMD Athlon X2 or better
    • 2GB (32-bit) or 4GB (64-bit) of RAM
    • 300MB of available hard disk space
    • 1024 x 768 resolution monitor
    • One or more RP1210A compatible communication devices with SAE J1708 and/or SAE J1939 support
  • HeRo
  • Minimum Requirements
    • 150MB of free hard disk space
    • An Internet connection
    Recommended Requirements
    • Pentium 4 class process with a minimum 1 GHz of speed
    • 512 MB of RAM
    • 150MB of free hard disk space
    • Operating System of Windows® 7 or Vista
    • One or more RP1210A compatible communication devices
    • Any type of high speed Internet connection
  • Navistar® Engine Diagnostics
    • NEXIQ Technologies – Link-2
    • Dearborn Group Technologies – DPA 5
    • Noregon Systems, Inc. – DLA, DLA USB
  • NavKal™
    • NEXIQ™ Technologies – USB-Link2
    • Dearborn Group Technologies – DPA 5
    • Noregon® Systems, Inc. – DLA+, DLA+ Wireless
    NOTE: Please refer to each manufacturer’s website for additional information.
  • HeRo
  • NEXIQ™ Technologies – USB-Link2
  • Dearborn Group Technologies – DPA 5
  • Noregon® Systems, Inc. – DLA+, DLA+ Wireless

Communication Link Drivers

  • HeRo uses standard RP1210A drivers for communication. The drivers are specific to the communications device and are not installed with HeRo.
  • Navistar® Engine Diagnostics
    • MaxxForce 5 (2007-2009)
    • MaxxForce 7 (2007-2009)
    • MaxxForce 7 (2010-2012)
    • MaxxForce 7 (2013-)
    • MaxxForce DT, 9, 10 (2007-2009)
    • MaxxForce DT, 9, 10 (2010-2012)
    • MaxxForce DT, 9, 10 (2013)
    • MaxxForce 11, 13 (2008-2009)
    • MaxxForce 11, 13 (2010-2013)
    • MaxxForce 15 (2010-2013)
    • N9, N10 SCR (2014-)
    • N13 SCR (2013-2014)
    • N13 SCR (2015-)
    • International A26 SCR (2017-)
This kit contains the following components
1.NED-SC1  Software, Navistar® Engine Diagnostics - 1 Year (Electronic Delivery)
Software, Navistar® Engine Diagnostics - 1 Year (Electronic Delivery)

Navistar® Engine Diagnostics is a diagnostic and prog

2.NavKal-PC1  NavKal - (Professional) - 1 year (Electronic Delivery)
NavKal - (Professional) - 1 year (Electronic Delivery)

NavKal™ is an Electronic Control Module (ECM) progr

3.HERO-SC01  Software, Health Report - Perpetual (Electronic Delivery)
Software, Health Report - Perpetual (Electronic Delivery)

With its advanced capabilities, HeRo (Health Report softw

Product and price information are subject to change without notice.