Holiday Hours
The Woodridge Product Support Center (PSC) will be operating on Holiday Hours from Monday, 24 December 2018 until Wednesday, 2 January 2019.
Date Support
Monday, 24 December 2018 Limited Support: 7:30 AM - 3:00 PM
Tuesday, 25 December 2018 Closed
Wednesday, 26 December 2018 Limited Support: 7:30 AM - 4:00 PM
Thursday, 27 December 2018 Limited Support: 7:30 AM - 4:00 PM
Friday, 28 December 2018 Limited Support: 7:30 AM - 4:00 PM
Monday, 31 December 2018 Limited Support: 7:30 AM - 2:30 PM
Tuesday, 1 January 2019 Closed
All times are in Central Standard Time (CST).
We will make every effort to address urgent tool and software needs during this time. Non-urgent requests will be addressed as soon as practical. Please plan your tool orders accordingly. The PSC will reopen for normal business on 2 January 2019.
Thank you.
Cookie Policy

What are cookies?

Cookies are small text files which are stored on your browser or your computer's hard drive when you visit our website. Once you agree, the file is added to your browser or hard drive and the cookie allows the server to recognise you when you revisit. Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you visit, and also allows us to improve our site by analysing statistics. Cookies cannot be used by themselves to identify you. You can find more information about the cookies used on our site and the reasons why below.


How do we use cookies?

The following types of cookies are used on this website:

  • Session Cookies - these are temporary cookies that remain in the cookie file of your browser until you close the browser. When you visit this site we collect standard internet log information and details of visitor behaviour patterns. We do this to collect information which will allow us to improve our site by tailoring it to the needs of users and to keep track of the products which are being purchased.
  • Analytical cookies - the cookies we use for these purposes do not track your Internet usage after leaving our sites and we do not store personal information in them that others could read and understand.
  • Persistent cookies – these remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We only use these cookies to track your purchases (if any) and are considered strictly necessary.

Changing your cookie settings

When you arrive on our site, you will be asked to agree to our use of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you agree to their use. You can block cookies by following the instructions on your browser (usually located within the 'Help', 'Tools' or 'Edit' facility). To find out how to do this on the browser of your mobile phone you will need to refer to your relevant handset manual.

Note, however, that if you use your browser settings to block all cookies (including essential cookies), or decline to agree to our use of cookies, you may not be able to access all or parts of our site.

How You Can Access or Correct Your Information

You can access and correct the personal data that we collect online and maintain by clicking on "My Account" and entering your user id and password. You are solely responsible for the maintenance and security of your user id and password. For other questions related to updating or changing your account information, please contact us using the "Contact" link at the top of this page.


Changes to our Privacy Policy

Our privacy practices, like the online medium itself, are subject to change. If we make any changes, we will notify you by posting a prominent announcement at our site

How to Contact Us

Should you have other questions or concerns about these privacy policies or wish to have your personally identifiable information deleted from our records, please contact us using the "Contact" link located at the top of this page.


Cookies

Cookie Usage
CartId For guest users, this stores a reference to the shopping cart so that items placed in the shopping cart are remembered.
Contexts Stores state of child context filter boxes so that their open/close state is retained when product lists are refreshed.
DropDowns Stores state of non child context filter boxes so that their open/close state is retained when product lists are refreshed.
LanguageCode The LanguageCode cookie allows the site to remember your language preference across sessions. Doing so allows the system to render the pages in your preferred language without you having to select it.
ProductLayout Stores user preference for how products are laid out when viewing a list of products.
ProductsPerPage Stores user preference for how many products are displayed on a page when viewing a list of products.
ViewerID The ViewerID allow the site to retain your product viewing history across sessions. It may then be used to provide you quick access to those product or for you to look at your product viewing history. The ViewerID is not correlated to your account.