Shelter in Place Order: Illinois

Until the Shelter In Place order for Illinois is lifted, the Woodridge Product Support Center will be prioritizing shipments to support critical orders. For critical orders, please select FedEx - Priority Overnight as the shipping method and create a Tools case file that includes the order number and VIN. In most cases, critical orders will be shipped the following business day. All other orders will be shipped as resources allow.

Canadian Retail Sales

The Navistar Product Support Center has temporarily disabled retail catalog sales in Canada. Please contact a local International® dealership to purchase tools or software. International® dealerships can be located using the tool at https://www.internationaltrucks.com/dealer-locator.

We apologize for the inconvenience.
Cookie Policy

What are cookies?

Cookies are small text files which are stored on your browser or your computer's hard drive when you visit our website. Once you agree, the file is added to your browser or hard drive and the cookie allows the server to recognise you when you revisit. Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you visit, and also allows us to improve our site by analysing statistics. Cookies cannot be used by themselves to identify you. You can find more information about the cookies used on our site and the reasons why below.

How do we use cookies?

The following types of cookies are used on this website:

  • Session Cookies – these are temporary cookies that remain in the cookie file of your browser until you close the browser. When you visit this site we collect standard internet log information and details of visitor behaviour patterns. We do this to collect information which will allow us to improve our site by tailoring it to the needs of users and to keep track of the products which are being purchased.
  • Analytical cookies – the cookies we use for these purposes do not track your Internet usage after leaving our sites and we do not store personal information in them that others could read and understand.
  • Persistent cookies – these remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We only use these cookies to track your purchases (if any) and are considered strictly necessary.

Changing your cookie settings

When you arrive on our site, you will be asked to agree to our use of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you agree to their use. You can block cookies by following the instructions on your browser (usually located within the 'Help', 'Tools' or 'Edit' facility). To find out how to do this on the browser of your mobile phone you will need to refer to your relevant handset manual.

Note, however, that if you use your browser settings to block all cookies (including essential cookies), or decline to agree to our use of cookies, you may not be able to access all or parts of our site.

How You Can Access or Correct Your Information

You can access and correct the personal data that we collect online and maintain by clicking on "My Account" and entering your user id and password. You are solely responsible for the maintenance and security of your user id and password. For other questions related to updating or changing your account information, please contact us using the "Contact" link at the top of this page.

Changes to our Privacy Policy

Our privacy practices, like the online medium itself, are subject to change. If we make any changes, we will notify you by posting a prominent announcement at our site

How to Contact Us

Should you have other questions or concerns about these privacy policies or wish to have your personally identifiable information deleted from our records, please contact us using the "Contact" link located at the top of this page.


Cookies

Cookie List
Cookie Usage
CartId For guest users, this stores a reference to the shopping cart so that items placed in the shopping cart are remembered.
DealerProxyId For Dealer Proxies, this is used to remember the last proxy setting selected and pre-populate it on the next site visit
LanguageCode The LanguageCode cookie allows the site to remember your language preference across sessions. Doing so allows the system to render the pages in your preferred language without you having to select it.
ProductFilterIds Used to remember the product filtering in a catalog across sessions
ProductLayout Stores user preference for how products are laid out when viewing a list of products.
ProductsPerPage Stores user preference for how many products are displayed on a page when viewing a list of products.
SSO Where Single Sign On is available, this is used to remember if the last session authentication was done using SSO and if so automatically direct to the SSO identitiy provider when the next session starts
ViewerID The ViewerID allow the site to retain your product viewing history across sessions. It may then be used to provide you quick access to those products or for you to look at your product viewing history. The ViewerID is not correlated to your account.